Need help, tell us?

Contact Us

The procedure of placing order

At HeyKart we always follow a unique goal and our main objective is client satisfaction. That’s why we try to provide an easy to handling procedure. So to place order on our website, you have visit the product page and choose the product according to your choice. Then click on the purchase button or “Click Here to buy “icon. After clicking, you will automatically be entered on “My Cart “page. Then if you want to make any shopping, you have to click on the icon "Check Out". Then you should fill your full address or other required detail with payment mode which you prefer. This is extremely easy procedure.

Find your order status?

If you successfully place your order on Roshan Industries, you must receive a confirmation email where you can find the time within which you receive your product through by currier service. You must find the order detail and order id.

Track your Order?

You could easily track your order through the email which you receive from us:

• After confirmed your order, you must receive our email.

• After prepared your order to be shipped.

• If your order is prepared to be picked

If you are facing any problem in placing your order, must visit our Contact Us page.

How many days would it take to receive my order?

If you are dwelling in a big city or metropolitan city, you can receive your order within 3-5 working days. Or if you are residing in a quite remote area, you product will be delivered within 10-12 working days. We always want to make our client pleased. That’s why we generally provide the FREE SHIPPING for all products.

What is your Return Policy?

If you want to know about the return policy, thoroughly checked the home page of Heykart. Or if you are facing any problem to understand the policy, must raise the issue on contact us page.

What is your Refund Policy?

If you place the order to purchase our product, this purchase will be covered the policy of 15-day money-back guarantee. If you read the “Return Policy ", you must get the idea about Refund policy. Still you have any quarry about the refund policy, just visit our contact us page. If you need any refund, you must visit the bank details and also provide the proper reason in our contact us page why you want to make refund. Our refund procedure will be initiated, after receiving the proper reason of refunding and you can get your refund within 5-7 working days if you have any account on Privatized Bank, or in case of nationalized bank, it should be taken 10-15 working day.

Bank detail, you need to provide:

• Account Holder Name

• Account Number

• Bank Name

• Branch Name

• IFSC Code

If you are facing any problem, you must visit our contact us page, where you get all detail about all type of policy, or you can easily raise the issue on our contact us page